Privacy Policy
Your trust matters. Learn how we collect, use and protect your information when you shop with us.
What we collect
We collect your name, phone number, email address, delivery address, account details, order history, cart and wishlist information, and messages you send us. We may also collect limited browser, device and website usage information.
How we use it
We use your information to manage accounts, process orders and payments, arrange delivery and tracking, provide customer support, handle cancellations and refunds, prevent fraud and improve our services. Promotional messages are sent only where you have opted in, and you can opt out at any time.
Payments and security
Payments are processed by the payment gateway shown at checkout. Payment credentials are handled by the payment provider. We do not intend to store your full card details, UPI PIN or internet banking password on our servers. We use appropriate safeguards and limit access to authorised personnel and service providers.
Who we share with
We share only necessary information with payment providers, courier partners, hosting and technology providers, and authorities where required by law. We do not sell or rent your personal information.
Cookies
Cookies help keep you signed in, remember your cart and support essential website features. You can manage cookies in your browser, although some features may not work correctly if disabled.
Your rights and grievances
Subject to applicable law, you may request access to, correction or deletion of your information, withdraw consent where applicable, or raise a grievance. Contact us through our Contact Us page or email ubhayafashions@gmail.com, marked for the attention of the Grievance Officer.
Updates
We may update this policy as our services or applicable requirements change. The latest version will be published here.
Last updated: 31 October 2026