Return & Refund Policy
Please review our final-sale policy and the process for reporting a product issue.
We do not accept returns or exchanges for change of mind, size selection, colour preference or personal preference.
No returns or exchanges
Please review product images, descriptions, size details and specifications carefully before placing an order. All purchases are final, except where a remedy is required under applicable law.
Damaged, defective or incorrect items
If your order arrives damaged, defective or different from what you ordered, contact us as soon as possible with your order number, a description and clear photographs or other available evidence. An unedited parcel-opening video can help our review, but contact us even if you do not have one.
We will review the concern and communicate any resolution available under applicable law and the circumstances of the order. Please keep the item and packaging until we respond, where practical.
How to contact us
Use our Contact Us page or email ubhayafashions@gmail.com. Include your order number and product details. Never send passwords, OTPs or full payment-card details.
Refund processing
Where a refund is approved or legally required, it will be initiated through the original payment method or another appropriate method communicated by our team. Bank and payment-provider processing times may vary.
Last updated: 31 October 2026